FAQ

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CAN I PLACE AN ORDER WITH CUSTOMER SERVICE?

Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm GMT, and can be contacted via:

Tel: +44 (0)78 467 71135
Email: support@organicraft.uk.

IF I HAVE A QUESTION OR ENQUIRY, WHAT SHOULD I DO?

Our Customer Service team are available to answer all enquiries and/or assist with your purchase Monday to Friday, 8am – 5.30pm GMT. They can be contacted via:

Tel: +44 (0)78 467 71135
Email: support@organicraft.uk.

HOW DO I CONTACT CUSTOMER SERVICES?

Our Customer Service team is available to answer all enquiries or assist with your purchase Monday to Friday, 8am – 5.30pm GMT. They can be contacted via:

Tel: +44 (0)78 467 71135
Email: support@organicraft.uk.

WHO CAN I CONTACT REGARDING PR ENQUIRIES?

For all PR enquiries, please email support@organicraft.uk.

DO YOU HAVE A CORPORATE GIFTING TEAM?


Yes, our dedicated Corporate Gifting team can help you create everything from branded and event gifting through to entirely bespoke pieces. Please email support@organicraft.uk or click here for more information.

WHO CAN I CONTACT WITH WHOLESALE ENQUIRIES?

In addition to our online and retail stores, Smythson is sold through an exclusive selection of luxury retailers. For all wholesale enquiries, please contact support@organicraft.uk

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